Terms of Service
Last Updated: October 29, 2024
1. Agreement to Terms
By accessing or using our service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you do not have permission to access the Service.
2. Service Description
The Service provides API access and related functionality through both free and paid subscription tiers. The specific features and limitations of each tier are described in our pricing documentation.
3. Account Terms
3.1 Registration
- You must provide accurate, complete, and current registration information
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized access or security breaches
3.2 Account Usage
- One person or legal entity per account
- Accounts may not be shared between multiple users
- You may create separate accounts for different team members
4. Usage Limits and Fair Use
4.1 Free Tier Limitations
- Limited to a fixed number of requests per month as specified in the pricing documentation
- Unused requests do not roll over to the next month
- Subject to rate limiting to ensure service stability
- We reserve the right to modify these limits with notice
4.2 Paid Tier ("Unlimited") Fair Use Policy
While paid tiers provide high-volume access, the following fair use policy applies:
- Subject to reasonable rate limits as specified in the pricing documentation
- Technical restrictions may be implemented to ensure service stability
- Automated and bulk operations require prior approval
- Rate limiting measures may be applied to maintain service quality
Exceeding fair use limits may result in:
- Temporary service throttling
- Account suspension
- Requirement to upgrade to an enterprise plan
4.3 Service Protection
We reserve the right to:
- Monitor usage patterns for abuse
- Implement additional rate limiting as needed
- Suspend accounts showing unusual patterns
- Terminate accounts engaged in harmful activities
5. Payment Terms
5.1 Billing
- Subscription fees are charged monthly in advance
- No refunds for partial month usage
- Failed payments may result in service interruption
5.2 Changes to Fees
- We may modify fees upon 30 days notice
- Continued use after price changes constitutes acceptance
6. Service Level Agreement
6.1 Availability
- We strive to provide reliable and consistent service availability
- Service may be occasionally unavailable for maintenance
- No guarantee of continuous, uninterrupted service
- Specific uptime commitments, if any, are detailed in the pricing documentation
6.2 Support
- Support options vary by subscription tier
- Response times and support channels are subject to change
- Support availability and methods are detailed in the pricing documentation
- No guarantee of support response times or resolution timeframes
7. Data Usage and Privacy
7.1 Data Collection
- We collect usage metrics and performance data
- Personal data handled per our Privacy Policy
- Aggregate data may be used for service improvement
7.2 Data Security
- Industry standard security measures
- No guarantee of perfect security
- Prompt notification of breaches
8. Termination
We reserve the right to:
- Suspend or terminate accounts for Terms violations
- Modify or discontinue the Service with notice
- Delete inactive accounts after 12 months
9. Limitations of Liability
9.1 Service Warranty
- Service provided "as is" without warranty
- No guarantee of uninterrupted service
- Not liable for damages from service use
9.2 Indemnification
You agree to indemnify and hold harmless our company from claims arising from:
- Your use of the Service
- Violation of these Terms
- Infringement of third-party rights
10. Changes to Terms
- We may modify these Terms at any time
- Changes effective upon posting
- Continued use constitutes acceptance
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the federal and state courts located within the United States.